Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2–4 business days. Orders placed on
weekends or Italian public holidays are processed the next business day.
Shipping to the United States
We ship to the United States via DHL Express or FedEx International.
- Standard Shipping (7–14 business days): $35
- Express Shipping via DHL (3–5 business days): $45
Tracking information is provided for all international orders.
Customs & Duties
For Express Shipping (DHL), we ship on a DDP (Delivered Duty Paid)
basis — all import duties and taxes are paid in advance. No additional
charges will be due upon delivery.
For Standard Shipping, customs duties may apply upon arrival and are
the responsibility of the buyer.
Delays
We are not responsible for delays caused by customs clearance or
carrier disruptions. If your order has not arrived within the estimated
timeframe, please contact us at info@arteinminiatura.it.
Returns & Refunds
Please refer to our Return & Refund Policy for full details.
Contact
info@arteinminiatura.it
arteinminiatura.it